ENTIRE AGREEMENT
Other than as specifically provided in any separate formal purchase agreement between you and SHINOCASE, these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at https://www.shinocase.com/ (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both you and SHINOCASE.
ACCEPTANCE
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon SHINOCASE until accepted by SHINOCASE. We reserve the right to refuse service to anyone i.e. SHINOCASE has the right to cancel any sale transaction before dispatch (refund will be initiated once order will be cancelled in system). SHINOCASE will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
PRICING
Because prices, product descriptions, and availability can change quickly, SHINOCASE does not warrant the accuracy or completeness of the information provided on the Site. For more on our pricing policies, please refer to our Site Terms of Use.
MRP is the manufacturer's suggested retail price. We may commonly sell products at prices lower than MRP and, for any given product, no sales may have occurred at MRP.
MRP is a benchmark to compare our discounts from MRP to pricing offered by other retailers. Whether other retailers sell at MRP will vary by product, geographic location, type of store, and over time.
Although we periodically update the MRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MRP without notice to us.
Please contact the manufacturer of a specific product for the most up-to-date MRP information.
MRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MRP and for any given product, no sales may have occurred at MRP.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event.
Values associated with items labeled "free with purchase" are based upon MRP.
PAYMENT TERMS—ORDERS
Internet orders may be paid for using the following methods: Paypal, credit cards. If you cannot place an order online, just email us: info@shinocase.com
LIMITED QUANTITIES
Some products, including those identified as Hot Buys, Closeouts, Limited Quantity items, and Free Gifts may be limited to stock on hand and are offered on a first come, first served basis.
SHIPPING CHARGES—TAXES AND TITLE
Separate charges for shipping and handling will be shown on your order form. Most orders received before 5:00 p.m. Eastern Time, Monday through Friday, are shipped within 2 working days! Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from SHINOCASE are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Online Customer Service page or email us: info@shinocase.com
A separate charge for taxes will be shown on the invoice. We are required to collect sales tax of 5.5% on all orders shipped to all European countries. This tax is included in the prices displayed on our website.
30-DAY 100% SATISFACTION GUARANTEE
If you are not completely satisfied with any product, return it for a full refund of the product purchase price, full credit, or exchange of your choice. We give you 30 days from the shipping date. That's the best guarantee in Shinocase.
SHINOCASE only accepts returns made within the first 30 days from shipment.
Email: info@shinocase.com
TERMS & CONDITIONS FOR RETURN PROCESS:
shinocase.com only accepts returns made within the first 30 days after delivery.
All return items must include original packaging and should not show any wear or abuse with the product.
Refuse to purchase any product from anyone other than shinocase.com
For complete details on our guarantees, shipping, and return policies, please contact our Customer Service Department. email us at info@shinocase.com (Global Sales Director)
OUT OF STOCK ITEMS
We usually stock 75% of what we sell. From time to time, stock shortages may occur. If an item is out of stock, we will notify you by email with an approximation of when the item is expected to arrive. If this time is over 15 working days, we will automatically issue a complete refund and place your order on hold. The refund is processed within 7 working days. For orders with multiple products we will, at your request, ship what is currently in stock and ship the back ordered item when it arrives at no additional cost.
APPLICABLE LAW—RESALE OR EXPORT
You agree to comply with all applicable laws and regulations of the various states and of France. You agree and represent that you are buying for your own personal use only, and not for resale or export.
GOVERNING LAW AND JURISDICTION
These terms and conditions shall for all purposes be governed by and interpreted in accordance with the laws of France as those laws are applied to contracts entered into and to be performed entirely in France, without regard to conflicts of law provisions. Any suit or proceeding arising out of or relating to this Agreement shall be commenced exclusively in state or district court in France, and you irrevocably submit to the exclusive jurisdiction and venue of such courts.
HEADINGS
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.